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管理英语2
I.m Peter Brown __________ Apartment 10. 选择一项: a. before b. of c. at
The heating system __________ our apartment hasn.t been working. 选择一项: a. from b. in c. with
I am very sorry __________ this. 选择一项: a. about b. by c. to
I really regret that. But our engineers are too busy __________ present. 选择一项: a. at b. after c. with
You.ll have to pay us __________ the inconvenience according to the contract. 选择一项: a. as b. for c. about
We will go to check it __________ tomorrow. 选择一项: a. in b. out c. about
英汉匹配,练习表达常见物业投诉问题。 The air conditioner doesn.t work. 答案 1 There are great noises upstairs at night. 答案 2 The public corridor is occupied with a lot of personal objects. 答案 3 There is water dripping from the ceiling in my toilet. 答案 4 There.re no road lamps. 答案 5 It.s hard to take the elevator during the peak time. 答案 6
Which statement is TRUE about the heating system? 选择一项: a. It is not very cold. b. It is already hot. c. It is still very cold.
Who has checked the heating system? 选择一项: a. The officers. b. The engineers. c. The neighbours.
What.s been blocked? 选择一项: a. The filter. b. The whole system. c. The switch.
What solution does Melinda offer? 选择一项: a. Repair the filter. b. Buy a new filter. c. Clean the filter regularly.
Is Peter satisfied with the solution? 选择一项: a. Almost. b. No. c. Yes.
Hotel customers and hotel staff think the same about breakfast. 选择一项: 对 错
A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not. 选择一项: 对 错
It.s not necessary to know about the customers. needs and preferences. 选择一项: 对 错