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国家开放大学-商务英语
Another example is reading non-verbal communication. 回答
read the non-verbal communication of another person can be a great asset in the communication process. By being aware 回答
different signs and expressions 回答
a person gives verbally and non-verbally, a negotiator can adjust his/her approach and the negotiation can go smoothly. If 回答
, it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room. Being familiar with another person helps you to 回答
the differences between verbal and non-verbal communication within the negotiation atmosphere.
—I am going to ask for a pay rise. —_________. 选择一项： A. I don.t think you are worth B. Let me pay for it C. I think you may talk to your boss
—Thanks for inviting me, John, but I.ve already made other plans. — _________. Maybe another time. 选择一项： A. I hope you enjoy it B. That.s good C. Oh! I.m sorry to hear that
Trademarks, proprietary service marks and regulations need _____ carefully. 选择一项： A. to be observed B. be observed C. being observed
Some of the _____ solutions will support these requirements better at the moment. 选择一项： A. property B. prosperity C. proprietary
Among the critiques were allegations ____ some franchise uses its political influence to increase its profits. 选择一项： A. which B. what C. that
China has the most franchises in the world but the scale of their operations is relatively small. Each system in China has an average of 43 outlets, compared to more than 540 in the United States. Together, there are 2,600 brands in some 200,000 retail markets. KFC was the most significant foreign entry in 1987 and is widespread. Many franchises are in fact joint-ventures, as at their forming the franchise law was not explicit. For example, McDonald.s is a joint venture. Pizza Hut, TGIF, Wal-mart, Starbucks followed a little later. But total franchising is only 3% of retail trade, which seeks foreign franchise growth. The year 2005 saw the birth of an updated franchise law, “Measures for the Administration of Commercial Franchise”. Previous legislation (1997) made no specific inclusion of foreign investors. Today the franchise law is much clearer by virtue of the 2007 law, a revision of the 2005 law. The laws are applicable if there are transactions involving a trademark combined with payments with many obligations on the franchisor. The law comprises 42 articles and eight chapters. 1. According to the passage, the passage mainly talks about 回答 . A. the scale of franchising in China B. the franchise law in China C. an outline of franchising in China 2. KFC was the 回答 foreign franchise to China in 1987 and is widespread. A. most profound B. first C. wealthiest 3. Many franchises are in fact joint-ventures, because 回答 . A. at the beginning stage, franchise law was not so clear B. at the beginning stage, many franchises could not find the right partners C. many foreigners were not familiar with Chinese culture 4. Foreign franchise grows in China because of 回答 . A. the open policy B. the small amount of retail trade C. the Chinese culture 5. The writer has the 回答 attitude to franchising in China A. negative B. positive C. neutral
—Henry, what do you think of the new team? — ________ , I think the team is starting to get along quite nicely. 选择一项： A. Yes, you.re right B. Not so good C. Very well on the whole
—Larry is the biggest airhead I.ve ever met. He always makes careless mistakes, and he.s a pain to work with. — ________ . You.ll always have some co-workers that are harder to work with than others, you know. 选择一项： A. I have the same feeling to you B. You really have it C. You shouldn.t be so negative
The team members are _______ and helping each other out. 选择一项： A. going on B. getting along C. setting up
The people in your department seem so ______ and nice to be around. 选择一项： A. capacity B. capable C. capably
Even though he.s ______ out of college and still a bit green, he is a great co-worker. 选择一项： A. flesh B. fresh C. flash
Team Spirit Team spirit can make or break a team. Teammates who have team spirit are better able to work together and achieve team goals. They are also more satisfied with their team activities. John Wooden, a former basketball coach at UCLA, said, “Team spirit means you are willing to sacrifice personal considerations for the welfare of all. That defines a team player.” There are certain skills team members develop that serve as good examples of team spirit. Cooperation Cooperating is simply working together as teammates for the good of the team. Cooperation is a skill that team members can sharpen during practice. For example, basketball players must practice passing the ball in different plays and situations. Team efficiency is directly related to the cooperation of its members. Acting cooperatively is a good way to show team spirit because doing so contributes to the overall success of the team. Motivation Team members must fulfil their duties with their full efforts. Staying motivated shows team spirit because it shows that you want the team to do well. This includes being motivated to give your best in practice and in competition, as well as outside of team activities. For example, a baseball player can show team spirit by being motivated to practice his swing outside of practice. Respect Respect for your fellow team members is a must. You can show respect to your teammates by treating everyone fairly and equally. Teammates also respect each other by allowing everyone to participate. Respecting fellow teammates keeps everyone in a good mood and encourages overall team spirit. For example, people can show team spirit through respect by encouraging other team members who might be struggling. 1. Teammates who have team spirit 回答 . A. can break a team B. are better able to work together and achieve team goals C. are less satisfied with their team activities 2. According to the article, team spirit means 回答 . A. cooperation and motivation B. motivation and respect C. cooperation, motivation and respect 3. Cooperation is a skill that 回答 . A. can be sharpened during practice B. is born with C. everyone should have 4. Being motivated means 回答 . A. you should compete with others B. you should practice swing outside of practice C. you should give your best in any circumstances 5. Respecting your teammates 回答 . A. can treat everyone fairly and equally B. can keep everyone in a good mood C. can discourage overall team spirit
— I thought that if I could get your support first, it might make getting approval easier. — _________ . 选择一项： A. We will need another four thousand dollars to cover the cost B. Well, you.ve got my support on this C. You only need a budget increase for the first order
— How much of a problem meeting the budget? — _______. 选择一项： A. The product should finance itself B. Well, it seems that we underestimated the costs C. You only need a budget increase for the first order
—I am going to ask for a pay rise. —_________. 选择一项： A. I don.t think you are worth B. Let me pay for it C. I think you may talk to your boss
—Thanks for inviting me, John, but I.ve already made other plans. — _________. Maybe another time. 选择一项： A. I hope you enjoy it B. That.s good C. Oh! I.m sorry to hear that
Trademarks, proprietary service marks and regulations need _____ carefully. 选择一项： A. to be observed B. be observed C. being observed
Some of the _____ solutions will support these requirements better at the moment. 选择一项： A. property B. prosperity C. proprietary
Among the critiques were allegations ____ some franchise uses its political influence to increase its profits. 选择一项： A. which B. what C. that
China has the most franchises in the world but the scale of their operations is relatively small. Each system in China has an average of 43 outlets, compared to more than 540 in the United States. Together, there are 2,600 brands in some 200,000 retail markets. KFC was the most significant foreign entry in 1987 and is widespread. Many franchises are in fact joint-ventures, as at their forming the franchise law was not explicit. For example, McDonald.s is a joint venture. Pizza Hut, TGIF, Wal-mart, Starbucks followed a little later. But total franchising is only 3% of retail trade, which seeks foreign franchise growth. The year 2005 saw the birth of an updated franchise law, “Measures for the Administration of Commercial Franchise”. Previous legislation (1997) made no specific inclusion of foreign investors. Today the franchise law is much clearer by virtue of the 2007 law, a revision of the 2005 law. The laws are applicable if there are transactions involving a trademark combined with payments with many obligations on the franchisor. The law comprises 42 articles and eight chapters. 1. According to the passage, the passage mainly talks about 回答 . A. the scale of franchising in China B. the franchise law in China C. an outline of franchising in China 2. KFC was the 回答 foreign franchise to China in 1987 and is widespread. A. most profound B. first C. wealthiest 3. Many franchises are in fact joint-ventures, because 回答 . A. at the beginning stage, franchise law was not so clear B. at the beginning stage, many franchises could not find the right partners C. many foreigners were not familiar with Chinese culture 4. Foreign franchise grows in China because of 回答 . A. the open policy B. the small amount of retail trade C. the Chinese culture 5. The writer has the 回答 attitude to franchising in China A. negative B. positive C. neutral
—Henry, what do you think of the new team? — ________ , I think the team is starting to get along quite nicely. 选择一项： A. Yes, you.re right B. Not so good C. Very well on the whole
—Larry is the biggest airhead I.ve ever met. He always makes careless mistakes, and he.s a pain to work with. — ________ . You.ll always have some co-workers that are harder to work with than others, you know. 选择一项： A. I have the same feeling to you B. You really have it C. You shouldn.t be so negative
The team members are _______ and helping each other out. 选择一项： A. going on B. getting along C. setting up
The people in your department seem so ______ and nice to be around. 选择一项： A. capacity B. capable C. capably
Even though he.s ______ out of college and still a bit green, he is a great co-worker. 选择一项： A. flesh B. fresh C. flash
Team Spirit Team spirit can make or break a team. Teammates who have team spirit are better able to work together and achieve team goals. They are also more satisfied with their team activities. John Wooden, a former basketball coach at UCLA, said, “Team spirit means you are willing to sacrifice personal considerations for the welfare of all. That defines a team player.” There are certain skills team members develop that serve as good examples of team spirit. Cooperation Cooperating is simply working together as teammates for the good of the team. Cooperation is a skill that team members can sharpen during practice. For example, basketball players must practice passing the ball in different plays and situations. Team efficiency is directly related to the cooperation of its members. Acting cooperatively is a good way to show team spirit because doing so contributes to the overall success of the team. Motivation Team members must fulfil their duties with their full efforts. Staying motivated shows team spirit because it shows that you want the team to do well. This includes being motivated to give your best in practice and in competition, as well as outside of team activities. For example, a baseball player can show team spirit by being motivated to practice his swing outside of practice. Respect Respect for your fellow team members is a must. You can show respect to your teammates by treating everyone fairly and equally. Teammates also respect each other by allowing everyone to participate. Respecting fellow teammates keeps everyone in a good mood and encourages overall team spirit. For example, people can show team spirit through respect by encouraging other team members who might be struggling. 1. Teammates who have team spirit 回答 . A. can break a team B. are better able to work together and achieve team goals C. are less satisfied with their team activities 2. According to the article, team spirit means 回答 . A. cooperation and motivation B. motivation and respect C. cooperation, motivation and respect 3. Cooperation is a skill that 回答 . A. can be sharpened during practice B. is born with C. everyone should have 4. Being motivated means 回答 . A. you should compete with others B. you should practice swing outside of practice C. you should give your best in any circumstances 5. Respecting your teammates 回答 . A. can treat everyone fairly and equally B. can keep everyone in a good mood C. can discourage overall team spirit
— I thought that if I could get your support first, it might make getting approval easier. — _________ . 选择一项： A. We will need another four thousand dollars to cover the cost B. Well, you.ve got my support on this C. You only need a budget increase for the first order
— How much of a problem meeting the budget? — _______. 选择一项： A. The product should finance itself B. Well, it seems that we underestimated the costs C. You only need a budget increase for the first order